A business with business credibility is one that has the trust of its consumers in its product or service, by what it promises.
Business credibility built on the complete satisfaction of its customers.
Therefore, credibility depends on different factors that you can enhance or improve.
And also, If you have had dissatisfied clients, don’t despair! It is a guide that will help you build public confidence in your brand promises.
1. Put your customer first and then your solution
The opposite formula will never give long-term results because prioritizing your product and seeing your customer second would lead to fleeting successes.
2. Fulfill what you offer
A short way to failure is to tell the client that a particular solution, with specific benefits and aspects, will be delivered in a time frame
3. For no reason accept bribes or gifts
Don’t get anything “under the water.” All transactions or exchanges of goods or services must be done legally and clearly.
4. Be transparent in your prices
Keep your prices updated and properly budgeted, and make sure that all the teams that interact with the client have the same price tables.
5. Take responsibility
And also, If a problem occurs with any of your customers, avoid making excuses or looking for a culprit: fix the problem.
6. Speak truthfully, even in difficult situations
Do not hide the truth from your client if there is a problem related to your products or services.
7. Talk about your competition with respect
Speaking badly about your competitor not only makes you look bad: you generate mistrust in your client,
8. Create your online presence
And also, To build credibility, your business needs to be visible. Work to make a good reputation online.
9. Raise awareness with your client and your team
Show empathy for the people who make up your team and your customers.
10. Become an example
Like any good leader, you must be an example of what you seek to instill.
And also, of course, the words and policies to build credibility are valuable, but what your coworkers need to see is a boss who sets the best example.
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